Frequently Asked Questions

FAQs

DO I HAVE TO SIGN A LONG-TERM LEASE?
No. We offer month-to-month leasing options.

CAN I PAY MY BILL ONLINE?
Yes, you can pay online using the link from the homepage or by clicking here.

DO YOU HAVE CAMERAS?
Yes, our on-site cameras provide continuous surveillance.

WHAT ARE THE RATES?
The rates are based on the length of the parking space desired, and the length of the lease. Click here for more information.

WHAT’S THE DIFFERENCE BETWEEN OFFICE HOURS AND GATE HOURS?
The office hours are the hours of operation for the property. During these hours the Manager will be available to assist you with your parking needs. The gate hours are the hours of the property, and when your vehicles can be accessed.

CAN I STORE PERSONAL ITEMS AND HOUSEHOLD GOODS?
The parking area is reserved exclusively for vehicles, boats, and trailers in working order. We are very happy to help customers locate a self-storage facility for other storage needs.

WHAT ARE THE PAYMENT TERMS?
Crowne Plaza Parking strives to make your parking experience as hassle free as possible, including paying your bill. Typically, our leases are month-to-month. We also offer AutoPay. We can automatically charge your Mastercard®️, Visa®️, Discover®️, or American Express®️ each month. Or you can pay online by clicking the “Pay Bill” link on the main navigation.

CAN I DO MAINTENANCE AND REPAIRS OR RESTORATION WORK ON MY VEHICLE OR BOAT?
No. Crowne Plaza Parking is a storage-only facility.

WHAT DOCUMENTATION DO I NEED TO STORE MY VEHICLE?
To place a car, truck, RV, motorcycle, or other vehicle in storage, you will need to provide a copy of the title, registration current insurance, and a current driver’s license. Any vehicle placed in storage should be in running condition.

SHOULD THE GAS TANK BE FULL OR NEXT TO EMPTY?
For longer-term storage, vehicles should be parked and stored with as little gas in the tank as possible. Allowing old gas to sit in the tank may be harmful for a vehicle and an empty tank reduces fire hazards.

DO YOU HAVE A WASH DOWN AREA?
Yes. There is a free wash down area on-site for customers.

DO YOU STORE BUSINESS AND COMMERCIAL VEHICLES?
Yes. We welcome commercial vehicles.